We are working hard to ensure that we are able to speak to customers that really need our assistance during these unprecedented times and we would like to thank you for your continued patience and understanding. We want to assure you that we are doing everything we can to support all of our customers during this difficult and unsettling period.
Please visit our dedicated COVID-19 page where you can find more information and support as well as being able to manage elements of your finance contract online.
We understand that circumstances change and the contract taken out may no longer suit your needs. If you are having financial difficulties, please review Money Worries before submitting an early termination request. Or alternatively you can call us using the contact us page to discuss your options.
Please note, when requesting an early termination, you will be contacted by phone to discuss your potential liability (50% of remaining rentals in line with your terms and conditions) and asked to confirm you would like to action this request.
We will aim to provide a response to your request within 5 working days.