Coronavirus / COVID-19 Impact at Kia Finance

We are currently experiencing high call volumes and we're very sorry that this means that some customers are having to wait longer to speak to us, than we would like. We appreciate the wider impact of the Coronavirus on businesses and the UK economy may cause financial difficulties in the short-term for some customers.

Please visit our dedicated Coronavirus page where you can find more information and support as well as being able to manage elements of your finance contract online.

Whilst we all deal with the Coronavirus, our opening hours will be Monday to Friday 9am - 5pm. Thank you for patience and understanding.

Make an informed choice

Finance Explained

Choosing how you want to pay for your new Kia is as important as deciding which model you want to drive. As Motor Finance specialists, Kia Finance can provide you with all the information you need to help make that decision easier. To find out more information on how you can finance your new car, take a look at Finance Explained

For Personal Contract Purchase & Personal Motor Loan Customers

Customer Services

0800 085 1925*

Our lines are open:

Monday to Friday: 8:00am to 7:00pm
Saturday: 9:00am to 1:30pm

*Calls from UK landlines and mobiles are free

Arrears Management

0800 085 1744*

Our lines are open:

Monday to Friday: 9:00am to 7:00pm
Saturday: 9:00am to 1:00pm

*Calls from UK landlines and mobiles are free

Complaints

0800 085 2162*

Our lines are open:

Monday to Friday: 9:00am to 5:00pm


*Calls from UK landlines and mobiles are free

For Personal Contract Hire Customers

0800 0749 755*

Our lines are open:

Monday to Friday 9:00am to 5:30pm
Saturday 10:00am to 4:00pm

* Calls from UK landlines and mobiles are free
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