We are currently experiencing high call volumes and we're very sorry that this means that some customers are having to wait longer to speak to us, than we would like. We appreciate the wider impact of the Coronavirus on businesses and the UK economy may cause financial difficulties in the short-term for some customers.
Please visit our dedicated Coronavirus page where you can find more information and support as well as being able to manage elements of your finance contract online.
Whilst we all deal with the Coronavirus, our opening hours will be Monday to Friday 9am - 5pm. Thank you for patience and understanding.
At Kia Finance we take great care to ensure your personal details remain safe and at all-times, adhere to the Data Protection Act. As such, whilst we are able to action changes to your address and contact details online, other changes require written confirmation.
For any change of name please write to us at the address shown, submitting with your letter a photocopy of any relevant supporting documentation such as marriage certificate, decree nisi/absolute, or deed poll notice. We also require copies of your new and old signature. Please do not send original documentation.
Customer Service Department
Kia Finance 86 Station Road
Surrey RH1 1SR.
For changes to address or contact details please complete our online request form.