COVID-19 Information and Support at Kia Finance

We are working hard to ensure that we are able to speak to customers that really need our assistance during these unprecedented times and we would like to thank you for your continued patience and understanding. We want to assure you that we are doing everything we can to support all of our customers during this difficult and unsettling period.

Please visit our dedicated COVID-19 page where you can find more information and support as well as being able to manage elements of your finance contract online.

Change of Due Date

We understand you may wish to amend your payment date due to a change in circumstance. We are able to take payments on the 8th, 16th, 24th or 31st of the month and you are able to select the most convenient of these in order to account for any changes.

If you would like to change your payment date, you can do so by filling out the form below, alternatively you can call us using the contact us page.

We will aim to provide a response to your request within 3 working days.

Section 1 - Your Details

The agreement number you have entered is invalid, your agreement number should be 10 characters long and start with KR or KC. Please re-enter your agreement number including the prefix.

This webform is for Personal Contract Hire customers only. If you have a different type of contract with us, please follow the below links:

Click here to manage your Personal Contract Purchase (PCP) contract
Click here to manage your Personal Motor Loan (PML) contract
Current Payment Date:
Section 2 - Your Changes
New Payment Date:

Please note any requests submitted 4 calendar days before or after your current due date will take effect the next calendar month, if accepted.

How would you like to receive confirmation of the change:

Please note confirmation can only be sent to details stored in our system.

By submitting this form you confirm that you are the account holder and give permission to access the agreement. This will enable us to obtain the information relevant to your request. We will then be in contact to discuss the next steps. If any of the details in the form do not match our records, an agent will contact you to carry out further Data Protection questions.

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