Please provide us with supplementary documentation, including:
- a proof of death document (The original or a certified copy of the death certificate, an interim death certificate, Coroner’s certificate, Grant of probate or letters of administration (Confirmation in Scotland).
- a proof of authority to act (The Grant of Probate or Letters of Administration (Confirmation in Scotland). If you don’t currently have this document, or don’t know if you need it, you can send it to us at a later date. We may be able to accept the deceased customer’s Last Will and Testament showing their appointed executors).
- a proof of identification for yourself (for example a passport or driving licence).
Please make sure that where applicable all writing is clear and legible. The entire page needs to be visible and, if possible, it should fill the screen. If necessary, you can provide any of these documents to us at a later date. However, we will need these in order to carry out the next steps.
Please email these documents to SST@santanderconsumer.co.uk and our dedicated Specialist Support team will be in touch.
