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Request an informal

Are you affected by a new car delivery delay due to supply chain issues? If your existing Contact Hire agreement is coming to an end and your new car with us is being delayed beyond the end of your current agreement, we may be able to keep you in your car. Subject to Terms and Conditions. We might be able to keep you on the road up to a maximum of 3 months maintaining your current regular monthly instalments.

Section 1 - Your Details

The agreement number you have entered is invalid, your agreement number should be 10 characters long and start with KR or KC. Please re-enter your agreement number including the prefix.

This webform is for Personal Contract Hire customers only. If you have a different type of contract with us, please follow the below links:

Click here to manage your Personal Contract Purchase (PCP) contract
Click here to manage your Personal Motor Loan (PML) contract
Section 2 - Your Request

Please provide the proposal number of the vehicle on order with us along with the expected delivery date.

By submitting this form you confirm that you are the account holder and give permission to access the agreement. This will enable us to obtain the information relevant to your request. If the details you have supplied meet our Data Protection requirements and we notice any changes, we will update these on our system. Please note it may take up to two working days to reflect these changes on our system.

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