Coronavirus / COVID-19 Impact at Kia Finance

We are currently experiencing high call volumes and we're very sorry that this means that some customers are having to wait longer to speak to us, than we would like. We appreciate the wider impact of the Coronavirus on businesses and the UK economy may cause financial difficulties in the short-term for some customers.

Please visit our dedicated Coronavirus page where you can find more information and support as well as being able to manage elements of your finance contract online.

Whilst we all deal with the Coronavirus, our opening hours will be Monday to Friday 9am - 5pm. Thank you for patience and understanding.

At the end of the monthly repayment period you’ll have three options:



You can pay the optional final payment and the car is yours



You can hand the car back to us, with nothing further to pay (subject to mileage and fair wear and tear)



You can part exchange the car, using any equity over and above the optional final payment as deposit on your next car. Although equity is anticipated, this cannot be guaranteed.

Making a decision

Please read our guide to your PCP options by clicking here before making a decision. If you have any questions regarding your options you can contact our Customer Services department on 0800 085 1925*.

*Calls from UK landlines and mobiles are free

When you have made your decision, please advise of your PCP intention by completing the form below:
* Required Fields
Section 1 - Your PCP Intention
Section 2 - Your Details
Please note it may take up to two working days to reflect your selection on our systems.
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