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Complaints about a Discretionary Commission Arrangement (DCA)

If you have a complaint relating to a DCA, and your agreement was taken out before 28 January 2021, please click here for further information

How to contact us

KiaFinance
86 Station Road
Redhill Surrey
RH1 1SR

customerservices@kiafinanceuk.co.uk

 

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CUSTOMER SERVICES

0800 085 1925*

Our lines are open:

Monday to Friday: 8:00am to 6:00pm

Saturday: 9:00am to 1:30pm

 

*Calls from UK landlines and mobiles are free

customerservices@kiafinanceuk.co.uk

CONTRACT HIRE

0800 0749 755*

Our lines are open: 

Monday to Friday: 9:00am to 5:30pm

 

*Calls from UK landlines and mobiles are free

contactus@kiafinancecontracthire.co.uk

ARREARS MANAGEMENT

0800 085 1744*

Our lines are open:

Monday to Friday 9:00am to 5:00pm

*Calls from UK and mobiles are free

financialsupport@kiafinanceuk.co.uk

LOAN COMPLAINTS

0800 085 2162*

Our lines are open:

Monday to Friday 9:00am to 5:00pm

*Calls from UK landlines and mobiles are free

customerrelations@kiafinanceuk.co.uk

LEASE COMPLAINTS

0800 0749 755*

(Option 4)

Our lines are open:

Monday to Friday: 9:00am to 5.30pm

 

*Calls from UK landlines and mobiles are free

customerrelations@kiafinanceuk.co.uk

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